Deliver an exceptional patient experience and stop losing ground to payers. Smarter Technologies helps providers unlock the power of AI to drive revenue cycle management efficiency, increase cash flow, and master the cost to collect.
Get in TouchSmarter Technologies is the first automation and insights platform for healthcare efficiency, addressing healthcare providers’ $250 billion-a-year RCM problem.
Enhance RCM performance seamlessly without needing to rip-and-replace systems.
Automate 80% of revenue workflows using human-in-the-loop virtual agents.
World-class operational platform at scale optimized for workflow efficiency.
Easily integrate RCM agents and revenue integrity solutions within a unified platform.
Reduce denials, quickly verify eligibility, and accelerate revenue reconciliation processes.
AI enabling providers to prioritize patient care over administrative tasks.
The Trusted Healthcare Automation and Insights Partner
SmarterAccess
Modular RCM Service for Hospitals, Health Systems, and Industry Partners
Modular Services for Optimized Revenue Cycle Management
SmarterAccess combines proprietary agentic AI with 28,000+ skilled associates to manage revenue cycle complexity at scale. Backed by a proven record of performance, it orchestrates end-to-end workflows with greater speed, accuracy, and compliance. With no software to install or staff training required, organizations can go live with one workflow or dozens in record time.
SmarterAccess helps health systems reclaim millions in lost revenue by raising data quality to 95%+, reducing denials, and accelerating patient access. By eliminating nearly half of the non-productive work that burdens staff and unlocking 2.5x productivity gains with the industry’s most robust payments automation platform, SmarterAccess drives stronger margins and measurable financial performance across the revenue cycle.
SmarterDx
Clinical AI and Insights for Revenue Integrity
Clinical AI and Insights for Revenue Cycle Performance
SmarterDx uses advanced clinical AI that mirrors physician reasoning to identify 10,000+ diagnoses and procedures — unlocking an additional 30–50 basis points of revenue for health systems. By turning complex clinical data into actionable insights, SmarterDx improves documentation and coding accuracy, strengthens quality metrics, and overturns denials faster.
The SmarterDx portfolio includes SmarterPreBill, SmarterDenials, and its newest solution SmarterNotes, the first clinical AI solution to unite note generation with revenue cycle intelligence — closing the loop between documentation, quality, and reimbursement. Unlike tools that simply capture what was said, SmarterNotes captures what matters for clinical and financial outcomes in a single pass, preventing overcoding, undercoding, and missed documentation in real time.
On average, clients gain $2.5M in net new revenue per 10,000 discharges with a 5:1 ROI from Day 1. More than 50 health systems and 200 hospitals trust SmarterDx to enhance revenue integrity and free providers to focus on patient care.
Thoughtful AI
Human-in-the-Loop AI Agents for RCM
Human-in-the-Loop AI Agents for Intelligent RCM Automation
Thoughtful AI delivers revenue cycle automation with human oversight built in. Leveraging agentic AI, Thoughtful AI covers seven specialized roles across scheduling, eligibility, coding, billing, denials, and payment posting. Each agent continuously learns and adapts, performing high-volume tasks while maintaining 95%+ accuracy and ensuring compliance.
Thoughtful AI cuts preventable denials by up to 75% and reduces cost to collect by more than 78%. Thoughtful AI scales seamlessly as volumes grow — transforming the revenue cycle from a source of inefficiency into a reliable engine of financial performance.
Virtual agents connected to clinical and operational data that orchestrate intelligent automation across the entire revenue cycle. It connects systems, people, and processes into one coordinated, intelligent network, eliminating workflow gaps and silos.
Our engine for visibility and control, delivering real-time monitoring and governance across both automated and human-led workflows. It provides intelligent alerts and actionable insights to continuously optimize performance, reduce costs, and improve outcomes.
Applies advanced analytics and deep machine learning to clinical and operational data to reveal high-impact opportunities for action. It identifies patterns, flags risks, and guides smarter decisions that improve revenue, quality, and operational performance.
200+
Clients
Jeremy Delinsky
CEO
Michael Gao, MD
President
Shaji Ravi
Co-Founder and CEO, Access Healthcare
Alex Zekoff
Co-Founder and CEO, Thoughtful AI
Dan Parsons
Co-Founder, Chief Experience Officer, Thoughtful AI
Josh Geleris, MD
Co-Founder and Chief Product Officer, SmarterDx
Ruben Amarasingham, MD
CEO, Pieces Technologies
Kayla O'Rourke
Chief People Officer
Julia Brncic
Chief Legal Officer
John Hallock
Chief Marketing & Communications Officer
Travis Smith
SVP Strategy & Corporate Development
Press
Order the New Mountain Special: How one private equity firm is bringing big exits back to healthcare VC
Read More
More Press